In recent years, corporate travel experienced a number of changes, the main thing – to & # 39; emergence of easy access to the rail through the Internet. As more and more travelers have found better quality control over the schedule with the help of the Internet, many organizations have weakened their travel policy that travelers can book yourself on the Internet. Such benefits for travelers actually cost quite a lot of business in terms of lost productivity, lack of control over the unused tickets and lack of access to programs of airlines, which can significantly save the company in all aspects of travel.
We can agree that the travel booking on the Internet, although some degree of beneficial has not been all that we hoped it would be from the very beginning? Every day I hear stories of travelers of how difficult it can be to book on the Internet and how to use the internet even if travelers just can not be sure that they are getting the best price. This uncertainty gnaws travelers and coordinators, and for good reason. It's hard to be sure that you are getting on the Internet, because there is no success and the level of trust between the organization and the supplier of travel.
Cooperation between your organization and the selected vendor control travel is crucial. This cooperation will bring benefits to your company in terms of improving labor relations and foresight of your current and future needs, as they relate to the constantly changing environment of corporate travel.
Centralized travel must make a return for the corporate travel program and judgment travelers and travel coordinators. Since all channels of distribution have access to the same tariffs and tariffs, today there is less reason to continue the policy of decentralized travel. Buying at the executive level is very important, and makes it easy for travelers to maintain a level of control that they like, but still need to book travel on the vast corporate channel. Currently, most of the agencies on the brick-and-mortar companies offer online solutions for booking, which can be customized to meet the needs of unique corporate travel policy.
The advantages of centralization are many trips back. Here is an exhaustive, but certainly not an exhaustive list of reasons to regain control over this important but insufficient budget control. This, of course, will have a positive impact on your company and its ability to serve customers and improve morale travelers.
- Access to discount programs of airlines and hotels through the agency and provider contracts
- Centralized booking allows travelers to be more organized and efficient
- Unused tickets can be used to control and manage the hotel cancellation policy
- Centralized billing of hotels and car rentals
- More efficient booking processes
- Efficient customer service with the inevitable changes and challenges arising from business travel
- Individual and centralized financial and accounting reports
Many enterprises believe that the best solution – is a combination of booking options, the most used Internet portal booking provided their partners in the agency, as well as a real help in the live agents when travelers pressed for time or have more complex travel routes. The key, in my opinion, with the & # 39 is to review travel programs from all sides. There are more programs of airlines, which are accessible business than ever before. For you have new possibilities for saving money and streamlining processes. United Airlines has recently started offering a discount on all travel for corporate partners. This includes the cheapest seats for buses, which even many Fortune 500 companies do not have access. This is just one example of the lack of advertising opportunities for your company, which can be obtained thanks to the old-fashioned PR agency.
It is time to pass the corporate travel program to find out where to find the efficiency, and savings opportunities. Your travelers and coordinators might even be able to go back to what they actually paid. Take care of your customers and move your business forward.